Privacy Policy
Last updated: August 2026
Axentra International LLP ("we", "us") respects your privacy. This policy explains what we collect and how we use it when you shop at Bibaloot.
Information we collect
Account details (name, email), order and delivery details (shipping address, phone), and order history.
Payment is processed by our payment partner; we do not store your full card details.
How we use it
To process orders, arrange delivery, provide support, send transactional emails (order and shipping updates) and, where you opt in, occasional updates.
Sharing
We share necessary details with couriers (for delivery), payment gateways (for processing) and email providers (for transactional mail). We do not sell your personal data.
Data retention & security
We retain order records as required for tax and accounting compliance, and apply reasonable safeguards to protect your information.
Your rights & grievances
You may request access to or deletion of your personal data by emailing mail@bibaloot.com.
Grievance Officer: reachable at mail@bibaloot.com. Office: Kolkata 700016.